#554: [Amazon Connect #3] Amazon Connect Outbound Campaigns integrated with USAN’s Contact Suite solution

In this podcast, learn how Amazon Connect delivery Partner USAN used Amazon Connect Outbound Campaigns to enhance their solution, Contact Suite, to bring a full enterprise automated outbound set of capabilities to market. Hear how a global automotive manufacturer maintains over 90% agent occupancy rates using USAN and Amazon Connect. Visit the Amazon Connect Partner Page - https://go.aws/3Ua32BQ

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The Official AWS Podcast is a podcast for developers and IT professionals looking for the latest news and trends in storage, security, infrastructure, serverless, and more. Join Simon Elisha and Hawn Nguyen-Loughren for regular updates, deep dives, launches, and interviews. Whether you’re training machine learning models, developing open source projects, or building cloud solutions, the Official AWS Podcast has something for you.