Getting Into The Client’s Perspective with Joanna Swash

Starting her career in sales, Joanna Swash became CEO of Moneypenny to bring its growth to its full potential. Joanna knows what needs to be done and that is getting into the perspective of their clients and giving service that’s unique to each of their clients. In this episode, Joanna Swash talks about her journey into becoming Moneypenny’s CEO as well as tips on small business owners. Moneypenny, a company that started with only one desk and sending direct mails, now boasts 1200 employees and giving service to different countries through handling the customer service of their clients such as phone and messaging operators. Their promise is to stay true to their clients by providing transparent and custom service to each of them. Adams website: https://www.adamstott.com/?el=Pod Watch the Episode on Adam's YouTube Channel: https://www.youtube.com/adamstottcoach?el=Pod Connect with Adam on Instagram: https://www.instagram.com/adamstottcoach/?el=Pod Join Adam's network on LinkedIn: https://www.linkedin.com/in/adam-stott-coach/?el=Pod Business owners: Monetise social media, get more clients, increase your following and make more sales: https://socialmediamonetisation.com/unlockfb?el=Pod Coaches, Consultants and Speakers: lower your marketing costs, increase ticket prices and get more high ticket clients: https://personalbrandunlocked.com/fb-event-reg?el=Pod

Om Podcasten

Welcome to the Business Growth Secrets podcast, hosted by entrepreneur, CEO, international speaker, and wealth and business coach Adam Stott. In this podcast, you’ll find content that will inspire and motivate you on your business journey, Adam has coached and trained thousands of business owners internationally and will share with you, proven techniques and strategies on how you can achieve unlimited business growth while showing you how to manage the challenges that occur for every business owner, not matter if your business is big or small. This podcast's content is truly diverse with one goal in mind help you to grow and achieve more success in business. With up-to-date info on real-life lessons Adam has learned, interviews with some of the world's most successful people, such as Floyd Mayweather, Anthony Joshua, Al Pacino, Randi Zuckerberg, and many more. It also includes thought leaders, interviews with successful unique business owners and content directly from Adam on business growth. Want to learn more about the game of business? Want more leads, sales, and clients for your business? Want to learn how to use social media to supercharge your brand? Start listening to Business Growth Secrets.