Preparing for your CUSTOMER WELCOME CALL
In customer success, the ability to build impactful relationships with new customers can make a huge difference for a CSM. This podcast episode will help you do just that! The first call with new customers is one of the most important meetings a CSM will ever make. While not all customer welcome calls will be conducted in the same way, there are some things that a CSM can do to help establish a strong connection with a new customer right off the bat. The good new...