Strategic Insights into the CSM Pooled Model

How can implementing a CSM pooled model enhance scalability and efficiency in customer success operations? For leaders looking to optimize team resources and improve customer engagement, Jeff Kinne will help you understand this strategy is crucial. Click here to watch the video on YouTube! π‡πˆπ†π‡π‹πˆπ†π‡π“π’ - Discover how a CSM pooled model can drastically improve scalability and operational efficiency in customer success management. - Learn from real-world applications as Jeff Kinne shares tra...

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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!