011 - Nick White - OrbitaAssist & Voice Applications for Healthcare
Guest: Nick White, EVP of Patient Care Solutions at Orbita
Topic: OrbitaASSIST & Voice Applications for Healthcare
Dave and Nick talk about some of the ways that Orbita is pioneering and implementing voice technology into the healthcare setting. As a leader in the Voice + healthcare space, Orbita is at the forefront of what's becoming possible as voice is transfused into a wide variety of medical settings.
One area that Orbita is particularly interested in is at the patient's bedside in the hospital. OrbitaASSIST transforms the traditional call-button found in many hospitals, to provide a much more contextually-rich type of patient-to-nurse communication system.
The way that OrbitaASSIST works is that it allows for the patient to issue a request for a nurse to come see the patient, and can input via the assistant what exactly they need. Each request goes into a portal that the nurses attending to the patients tied to the portal, can get a breakdown of who needs want and better triage urgent requests. As Nick mentions to Dave, the current time it takes for a traditional call-button request to be attended to can range from a few minutes to over a half-hour. Teams that have begun to implement OrbitaAssist have reduced their time for urgent requests to 14 seconds. There are massive efficiency improvements being facilitated by this type of technology.
This conversation provides a glimpse into the innovative ways that voice technology is beginning to support medical professionals, patients and caregivers in many new ways.
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