Jay Smith CIO of TracFone Wireless - How to Change a Toxic Work Culture

What can a leader do to change a toxic work culture? When you’re in this position it can feel frustrating and even hopeless. If you can’t make progress, it can lead to higher employee turnover and even threaten your goals. Some leaders either give up entirely on changing the culture or ram through initiatives without garnering support first... neither is a recipe for success.Enter my interview with Jay Smith, CIO of TracFone Wireless. You’ll discover the key to changing a toxic work culture and a positive first step to get others on board with the changes.Jay's led positive change across TracFone Wireless, a company with revenues of $8B and 21M subscribers, plus World Fuel Services, NASCAR, Tyco, and CNA.Jay's LinkedIn profile: https://www.linkedin.com/in/jamessmith/WHAT YOU WILL DISCOVER FROM THIS EPISODE:Jay’s first job that helped him realize his career path.What inspired him most about his first professional job at Lockheed.The turning point of his career.What he learned running a consulting company and how it helped him become a better corporate executive.How to measure success when running your own company.Why you need to foster the “Entrepreneurial Spirit” in your team, and how to nurture it.Where decisions should be made in the company.How to change a toxic work culture.Why you must start small to build trust.Two traits to instill in every employee... humility and vulnerability.What happens when the senior leader asks for feedback.A blueprint for giving feedback to your boss and team.QUOTES:“Have the courage to take a risk and go for your dream.”“Create small cross-functional empowered teams that are responsible for business outcomes.““Start with small ways to earn credibility and trust.”-------------------Apply to be on the show-------------------Connect with Ben:https://www.linkedin.com/in/benfanning/https://www.instagram.com/benfanning1/https://twitter.com/BenFanning1

Om Podcasten

Welcome to Lead the Team. This podcast is for you if you'd like to motivate your direct reports, cultivate your top leaders, and accelerate your career. You'll discover the success strategies of the world's most innovative leaders where I dive into their keys to success and hard-earned, costly lessons. We've surpassed 400 episodes and host guests like legendary Honeywell CEO, David Cote and CEO of Dunkin Brands, Nigel Travis. As well as executives from companies you know like SAP, US Golf Association, Lockheed Martin. Dell, IBM, Dollar General, Footlocker, and Beyond Meat. Also, you hear from a variety of executives including those of smaller, rapidly growing companies that you won't hear anywhere else. You'll walk away with success strategies, hacks, and tools to lead in both your personal and professional life. My goal is to impact 1 million leaders who then transform the workplace to a more positive place to work and thrive. You're in this for effectiveness, productivity, work-life balance, and job promotion! This is not for you if you want to maintain the status quo, do business as usual, or operate your life and career on "cruise control." It's time to LEAD THE TEAM! Ben Fanning #1 bestselling author and corporate trainer ------------- Join us by subscribing now! Your host is Ben Fanning, #1 bestselling author and in-demand corporate trainer of The Fanning Group - an International Consultancy and Training Company. https://www.benfanning.com/ https://www.linkedin.com/in/benfanning/ https://twitter.com/BenFanning1 https://www.instagram.com/benfanning1/