The second consultation paper // Consumer Duty
Episode 5: The FCA’s Consumer Duty In this podcast episode we discuss the FCA's second consultation paper on its proposed new consumer duty. What's changed between the first and second consultation? What questions does the second consultation paper answer? And what steps can you take to prepare? This episode features Gavin Lewis (partner, dispute resolution, London) and Sara Cody (counsel, financial regulation, London). Visit our consumer duty webpage for all our resources on the proposed consumer duty.