MPM 021: How to Understand the Customer Ecosystem
Episode 21 – How to Understand the Customer Ecosystem to Produce Better Results:
So many people talk about the customer experience, but all experiences don’t always result in a positive outcome. In this episode, Sam Aborne and Steven Haines discuss the importance of understanding the customer ecosystem to uncover insights and produce better outcomes.
Hosted by Steven Haines of Sequent Learning Networks