Episode 77: Elizabeth Linos on reducing burnout for 911 dispatchers
Elizabeth Linos talks about reducing burnout for frontline workers like 911 dispatchers. “Reducing Burnout and Resignations Among Frontline Workers: A Field Experiment” by Elizabeth Linos, Krista Ruffini, and Stephanie Wilcoxen. *** Probable Causation is part of Doleac Initiatives, a 501(c)(3) nonprofit. If you enjoy the show, please consider making a tax-deductible contribution. Thank you for supporting our work! *** OTHER RESEARCH WE DISCUSS IN THIS EPISODE: “The Copenhagen Burnout Inventory: A New Tool for the Assessment of Burnout” by Tage S. Kristensen, Marianne Borritz, Ebbe Villadsen, and Karl B. Christensen. “Understanding Burnout in Correctional Officers” by Jessie Harney and Elizabeth Linos [Working paper available from the authors.] Episode 43 of Probable Causation: Elizabeth Linos