Ep 10 - Medically Fragile Children not getting the care they deserve -Texas STAR

Medically Fragile Children not getting the care they deserve -Texas STAR Kyle and Darci discuss the one of the most difficult topics to review so far as it hits a little close to home.  Medically Fragile Children are simply not getting the care they deserve and that families were promised, and it all seems to be largely preventable problems if tackled via a process based approach. AUSTIN — Texas pays $3.3 billion a year to companies that manage health care for medically fragile children, but the state isn’t taking necessary steps to ensure the contractors are meeting the children’s needs, according to a new audit. Since the start of the Medicaid managed care program known as STAR Kids in late 2016, there has been a drop in critical services, such as speech and physical therapy, being provided to the children, according to the audit by the state’s Legislative Budget Board staff. For example, the number of children receiving occupational and physical therapy declined by 13 percent in the months after the switch, the auditors found. Credit to Houston Chronical https://www.houstonchronicle.com/news/politics/texas_legislature/article/Texas-needs-to-ensure-better-care-for-medically-13715075.php?t=47615ba153&utm_campaign=socialflow&utm_medium=referral&utm_source=facebook.com&fbclid=IwAR3_AXJKKwpFD0aLvwq1OFhIvgYqUCUWk_-QwYgwXaVSpKe3KZBdUTlbK1s Check out the article here https://www.documentcloud.org/documents/5780152-Improve-Operation-of-the-Star-Kids-Program-Mar.html#document/p1 As promised in the Podcast, check out a little about our methodology of process mapping. Learn more about #QualityMatters & Texas Quality Assurance : LinkedIn | Facebook | Twitter  | Instagram  | YouTube www.qmcast.com | Texas Quality Assurance

Om Podcasten

Quality Matters Podcast is your go-to source for expert discussions on Quality Management, Quality Assurance, Compliance, and Risk-Based Thinking. Whether you're working toward ISO 9001 certification, managing regulatory compliance, or looking to improve operational excellence, we break it all down with real-world insights from industry experts. Each episode dives into the key challenges businesses face in process optimization, performance metrics, supplier quality management, and continuous improvement. From manufacturing and oil & gas to field services, we cover the strategies, best practices, and case studies that help companies stay ahead of quality and compliance requirements. Join us as we explore corrective actions, nonconformance handling, audits, and risk mitigation strategies—because in business, quality isn’t just a standard, it’s a competitive advantage. 🎙 Subscribe now and stay ahead with the latest trends in #QualityMatters!