Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital

In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews. First up is Lars-Johan Jarnheimer, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. Then Sarah Engel, President of January Digital, joins us fresh off the stage interviewing LJ on Shoptalk Europe's main stage. She reflects on their conversation before giving us her thoughts on how the digital landscape continues to evolve and what's important globally as brands look to the future.

Om Podcasten

If we had to pick a couple of words to describe the last few years, "volatile" and "uncertain" are very likely to be at the top of anyone's list. What words and themes will define this next year? Chaos? Clarity? Prosperity? Purpose? Will struggling retailers at long last make the bold leaps they must, or edge ever closer to the precipice? Can the promises of innovation be met, taking consumer experiences to new heights?/ 2025 looks to be a year where agility and resilience reign supreme as retailers must navigate a world of accelerating technological change, constrained consumer spending, new political realities, and greater power concentrated among only a handful of large retailers. When more and more change is certain, but the way forward is often less than clear, you need a compass, a map, keen insight and no-nonsense advice. This is Steve Dennis, strategic advisor, keynote speaker, and best-selling author. I invite you to join me and fellow retail insider Michael LeBlanc each week as we make sense of an increasingly volatile and uncertain retail world. The Remarkable Retail podcast is the only podcast hosted by two of the NRF's 2025 Top Retail Voices. In this, our tenth season, we'll continue our award-winning formula by giving our hot takes on the week's most important retail news and by featuring guests who are on the leading edge of what's new and next in commerce today. So be sure to follow us on Apple, Spotify, or wherever you enjoy your podcasts so you won't miss an episode. Get ready for a steady stream of lively conversations, inspiring leadership stories, and no BS perspectives. Our tenth season of the Remarkable Retail podcast debuts on Tuesday, January 14th. If you want to surf the waves of change and thrive in 2025, we hope you'll join us. © 2020-2025 M.E. LeBlanc & Company Inc. All Rights Reserved.