The Apology Broker
We trace the journey of an apology, from Japan to the U.S., that got an unlikely broker. Along the way, she had to work out: what a sorry is, who it's for, and what makes it stick.
We trace the journey of an apology, from Japan to the U.S., that got an unlikely broker. Along the way, she had to work out: what a sorry is, who it's for, and what makes it stick.