Episode 3: Practical Service design with Morgan Miller and Erika Flowers

Erik Flowers is the Principal Service Experience Designer at Intuit, and Megan Miller is a Senior Service Designer for Stanford University’s central IT organisation. Together they are the founders of Practical Service Design. In this episode they explained the importance of the word “practical” in the service design community, and the need for a channel to get people who are new to service design on board.

Om Podcasten

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.