Digital Transformation in Action: Lessons Learned in Local Gov w/Jazz Pabla, City of Kelowna Ep#109

Jazz Pabla is the CIO and Director of Information Services for the City of Kelowna. Being in IT, he focuses most of his time on securing digital assets, and key city services and systems like water. Formerly, Jazz was a Customer Experience Manager at the University of Saskatchewan, and a Technology Integration Manager for the City of Saskatoon. On this episode of the Strategy & Leadership Podcast, Jazz joins us to discuss digital transformation in action, cybersecurity, the complexity of local government, and more. Here's a breakdown of our conversation: - The complexity of local government - The citizen first model - Digital transformation in action - Cybersecurity as a strategy - & more! // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process: https://www.smestrategy.net/strategic-planning-process-template-workbook ► Learn how to successfully lead your next strategic planning process: https://www.smestrategy.net/strategic-planning-steps-course // More strategic planning resources: ► Join our free community: https://strategy-and-leadership.mn.co/ ► Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator-consultant ► Want software to track your strategic plan. Get a 90-day free trial of Cascade Strategy: http://www.smestrategy.net/cascade // Connect with us: Blog ► https://www.smestrategy.net/blog Strategy & Leadership Podcast ►https://www.smestrategy.net/podcast Alignment Book ► https://www.smestrategy.net/alignment-book Contact us ►https://www.smestrategy.net/contact Subscribe on YouTube ► https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 // ABOUT SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster. Based out of Vancouver, BC, we've worked with organizations all over North American and beyond in various industries including nonprofits, universities & government organizations. For more information on working with a facilitator for your next strategy session: https://www.smestrategy.net/strategic-planning-facilitator-consultant

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On the Strategy and Leadership Podcast, we interview CEOs, business leaders, authors and thought leaders to get their perspectives on strategy, business, leadership, culture and people to you can advance in your career and your life. If you're looking for one of the best business podcasts and leadership podcasts out there- we're top 3% in the world. Be sure to subscribe! We put a new podcast out once a week. The Strategy and Leadership podcast is hosted by SME Strategy: We're a management consulting firm based out Vancouver, Canada that helps small to medium sized organizations with creating and implementing their strategic plans.