Employee Engagement and Customer Service

It's not a well-kept secret. There is a lot of information showing how customer satisfaction and employee engagement are closely tied together. Given your employees are the first line of contact for customers, how they interact with the buying public can have either a positive or negative impact your customers' perceptions and ultimately your bottom line.  Join #WorkTrends host Meghan M. Biro and her guests Mary Poppen and Sara Weiner, from Glint, as they discuss the ever-important topic on Wednesday, February 15, 2017 at 1pm EST. 

Om Podcasten

You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.