204: Live your values to grow your business

Companies increasingly have to align their value with stakeholders for business success. The evidence is clear and strong: Data shows a company’s approach to moral, social, and political values matters to both its consumers and employees. Senior analyst, Anjali Lai, discusses this trend and how companies can live their values.
Click the titles below to learn more:

* Live Your Values To Grow Your Business
* Gillette’s Close Shave
* Nike Makes No Sacrifices

Om Podcasten

Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.