58 Assistant Operations Manager Debbie Real and Control Room Operators Angela Gotts and Aisha Jabin

Control Room Operator, Aisha Jabin, describes how she tried to comfort a resident trapped on the top floor over the course of a 40 minute phone call. Deborah Lamprell died in Flat 201 on the 23rd floor with six other people. Producers Kate Lamble and Elisabeth Mahy Researcher Oliver Jones Contact us via email: grenfellpodcast@bbc.co.uk

Om Podcasten

A new 10-part series about the Grenfell Tower fire and why it happened. Missed opportunities, unheeded warnings and state failure to protect its citizens. What a fire in west London that killed 72 people shows us about how Britain works, and doesn't.