Rewards and Recognition Masterclass with Tom Robinson

In this episode of the HR Uprising Podcast, joining Lucinda is Tom Robinson, conducting our second Masterclass episode focusing on Rewards and Recognition programmes. In addition, Tom Robinson is an Organisational Development expert, and a self-professed “people geek”, who is currently the boss at Talent Tomorrow, a company offering a bespoke diagnosis for businesses looking to heal and improve their behavioural and cultural issues. Certainly, Tom is no stranger to The HR Uprising Podcast; in fact, he was one of Lucinda’s top picks for 2019’s 12-In-12 HR Professionals Feature. Tom has kindly agreed to participate in this masterclass with Lucinda, so as to better demonstrate what really works in terms of rewards, and which incentives can really help to move the dial in terms of people. Valuable Resources Host of The HR Uprising Podcast, Lucinda Carney, is also the founder and CEO of Actus Software, where you can find additional free HR Resources: https://actus.co.uk/free-performance-management-resources/ Join the HR Uprising LinkedIn Group Talent Tomorrow KEY TAKEAWAYS What are some examples of rewards and recognition? Rewards tend to refer to the “tangible stuff”. Things such as pay benefits, tickets, vouchers, extra holiday allowances, and even supplemental educational programmes. Recognition tends to involve the more intangible things, such as personal thank-yous, increase in status and extra encouragement. Things that don’t cost money, but which can give just as much of a boost. Certainly, the categories of rewards from which people benefit the most are: The feeling of making a difference Recognition - the feeling of being worthwhile Enjoyment Respect and trust from your manager Pay Logistics Benefits and perks Working conditions What does current research say? A survey of two thousand people found that the biggest motivational factor amongst people at work is being appreciated, as well as being made to feel worthwhile. More tangible, temporary rewards such as pay, come far down the scale as their effects are brief and transient. The balance of power seems to have shifted somewhat in recent years, leading to a more employee, or candidate-led market when it comes to the workplace. Perks that were seen as revolutionary some years ago are now merely expected, especially in the world of startups. What should we keep in mind? Motivations change almost as soon as employment contracts are signed. What attracts people to positions doesn’t necessarily motivate them to keep growing and developing each day. Techniques such as league tables, leaderboards, or any other “motivators” that set teams against each other, can have a drastically negative impact on morale and culture. What should we be doing to successfully use rewards and recognition programmes? We should not focus purely on the things people do wrong, but actively seek out the things that people are doing right. Certainly, rewards need to be scaleable. What works to motivate a small team of twenty might be completely unrealistic to an organisation of ten thousand. Rather than going for a blanket approach, make sure that managers have decision-making power over the things they’re rewarding people on. They need the autonomy to be able to make rewards and recognition more bespoke, and more personal. BEST MOMENTS 'The stuff that’s visible is the tangible stuff' 'The things you spend money on aren’t necessarily as important' 'People are more likely to feel valued if they are made to valued at work' 'The keyword is “everyday”' 'What behaviours are you encouraging in people?' 'Context is crucial' 'Make things meaningful' ABOUT THE GUEST Tom Robinson is the multi-award-winning Managing Director of Talent Tomorrow, a small Organisational Development consultancy. Overall, Tom has spent 20 years in senior roles in the behavioural side of Learning and Talent Development. He currently specialises in organisational behaviour, people development as well as culture change. In addition, Tom lives in Hertfordshire with his wife and two children and is a keen triathlete. Key Information: Connect with Tom on LinkedIn Tom on Twitter: @Talent_Tom Talent Tomorrow Website ABOUT THE HOST   Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Om Podcasten

Welcome to the HR Uprising Podcast. This engaging podcast explores HR ‘hot’ topics and challenges through conversations with relevant experts and real-life HR; O.D. or L&D professionals. HR Uprising is about creating an inclusive forum that enables us to share and learn from experts and everyday professionals. Hosted by Actus CEO Lucinda Carney a Business Psychologist; Chartered Psychologist; Experienced HR Change Agent; Entrepreneur; Speaker and Coach. There are two types of show formats: The ‘In focus’ episodes where Lucinda delves into a specialist topic in some depth and the ‘Conversations with’ series where we interview experts and people like you. Our hope is that our shows are both informative and fun. The HR Uprising Podcast is all about learning through collaboration; taking evidence-based action and helping colleagues to have the confidence and skills to rise-up through their organisations by delivering real, lasting business value.  You can access more information on each Podcast including resources or links mentioned in the show at our website www.hruprising.com. If you are a forward-thinking HR; L&D or O.D. professional who has a success story or challenge that others can learn from and you would like to be featured in future podcasts you can get in touch through one of the routes below. Connect with us here:                                                                                                                      Join the LinkedIn community: https://www.linkedin.com/groups/13714397/  LinkedIn: https://www.linkedin.com/in/lucindacarney/  Instagram: @hruprising | Facebook: @hruprising | X (Twitter): @hruprising | YouTube: @ActusSoftware    Lucinda is the founder and CEO of Actus Software, which offers a fully integrated HR solution designed to simplify performance management. Our comprehensive Performance, Learning, and Talent Suite enhances employee development and engagement. For more information, please visit our website at www.actus.co.uk and request a free demo from one of our HR experts. Our products include: Performance Management, Learning Management (LMS), Talent Management, 360 Feedback and Survey, Onboarding, HRIS and HR Compliance.  Connect with Actus here: LinkedIn https://www.linkedin.com/company/2400060/admin/dashboard/  Instagram: @actussoftware | Facebook: @actussoftware | YouTube: @ActusSoftware | X (Twitter): @ActusSoftware Lucinda also offers bespoke, high-quality HR training through Actus’ learning solutions. Topics include: Dealing with Underperformance, Managing for High Performance, Change Superhero Training and Bite Size Training. For more information see the Training section on the Actus website.