Claire Santamaria, Vice President Yorkdale Shopping Centre and Bill Bass, CMO Full Beauty Brands each share insights and lessons learned from decades of experience in retail and eCommerce

On this episode I catch up with Claire Santamaria, Vice President, Yorkdale Shopping Centre and talk about how Canada's most productive shopping mall is dealing with the COVID-19 crisis and looking ahead to the busy holiday season leveraging decades of experience and a strong team to help bring the year home. Next live from New York I interview a long time friend, colleague and retail industry veteran Bill Bass, CMO at Full Beauty Brands. Bill shares lessons learned leading  eCommerce at brands such as Sears.com and Lands End, the strategic moat of plus size fashion and invaluable insights into the state and future of eCommerce.

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The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.