Episode 049 How to create a customer focused mindset

Build on your customer care skills and embed it throughout the organisation by making it a way of life. Listen to key tips and pointers to put in place to be the best in the eyes of your customers.

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Gain insights into how you can enhance your thinking to make improvements in all areas of your work and life. Thinking for Success is a fortnightly podcast designed to give you practical steps to take to become more personally effective. Each episode highlights easy to apply tips, tools and ideas to help you focus on getting your thinking right, so you take the right actions and then get the results you want.