Smart Placement: People and Mapping
If employee ownership is crucial to continuous improvement (and who would deny that?), then what happens when people want to own their improvements too much? What do you do when hourly associates falsely assume their creativity guarantees their ideas will get deployed? How do you handle the outliers—people with innovative but un-popular improvement notions? And what happens when operators cannot agree amongst themselves on what is needed and why? How do you handle that? Do you step in and pull rank? Do you let associates “duke it out?” In this third show in her current Smart Placement series, Gwendolyn Galsworth (your host and visual expert) tackles these questions and shares her “Four People Process Tools” for getting people involved and managing the boundaries. In parallel, she completes the details started last week of the Smart Placement Mapping process, a core step in her 5S protocol for making borders meaningful. This is a LIVE show. Call-in comments and questions welcomed!