Special Encore Presentation: Leave The Grouches Alone

What are realistic expectations about how people should and do respond to your splendid new improvement initiative? Should you get your hopes up? Should you remain detached and neutral? Or should you gird your loins for battle? In our show this week, your host and visual workplace expert, Gwendolyn Galsworth, discusses what she has discovered over three decades of implementations: that people will respond to change in one of three ways. They embrace it. They resist it. Or they do not have an opinion about it one way or the other; they are neutral. We call this threesome: The Rowers, Watchers, and Grumblers. And they offer us a perspective on the I of the I-driven approach to workplace visuality. Tune in this week and hear Gwendolyn share the telling difference between inertia and resistance and the most effective way of handling the grouches. Learn what not to do and what happens when individuals are allowed, even encouraged, to be themselves, with no fear of penalty.

Om Podcasten

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it. Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts. Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.