How to Tell People What They Don’t Want to Hear

In this episode, Jane Gunn joins us once again to share her advice on how you can say no. Most people don’t want to hear rejection. Jane talks about what you can do to avoid triggering others with what you say. Avoid a cycle of conflict by taking your time to respond and not react. She also discusses the many fears you might have as a professional saying no. Learn to set your boundaries and maintain them when you know how to say no.If you’re worried about how your refusal or rejection might cause conflict, then listen to this episode and learn to say no.Here are three reasons why you should listen to the full episode:Understand the importance of a clear and thought-out message when you are saying no.Learn how you can create a psychologically safe environment where you can say no without fear of judgement.Find out what you can do when someone isn’t happy with your refusal.Episode Highlights[05:42] Hearing Both Sides[09:26] Strong Perceptions[15:18] Problem-solving Process[20:32] The Principle of Self-Determination[24:16] Clearly Saying No[30:37] Standing By Your Values and Virtues[35:57] Opening Up Conversations[41:25] Psychologically Safe Environments[48:09] Responding to Unhappy Reactions[50:45] Making Asking Easier[01:01:29] Jane and Rachels’ Top TipsResourcesDownload our Overwhelm SOS ToolkitListen to more episodes from the You’re Not A Frog Podcast: Episode 123: How to Live With No Regrets with Georgina ScullEpisode 130: How to Say F**k It and Become Ridiculously Relaxed (Even about Stuff That REALLY Matters) with John C. ParkinsOther You Are Not a Frog episodes with Jane GunnEpisode 23: How to Do Conflict Well with Jane GunnEpisode 37: How to Manage Conflict During COVID with Jane GunnEpisode 96: How to Deal With Difficult Meetings with Jane GunnRegrets of the Dying by Georgina ScullF**ck It by John ParkinConnect with Jane on her website or through her email. Learn more about Jane’s 6-week course about mediationReach out to Rachel at hello@youarenotafrog.com Sign up to get your CPD workbook for this episodeEnjoyed This Podcast?Write a review and share this with your friends.Connect With MeHave any questions?...

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The podcast for GPs, hospital doctors and other professionals in high-stakes, high-stress jobs who want to thrive rather than just survive. You studied for years, you’re really good at what you do but you’ve noticed that you’re starting to feel overwhelmed, overworked and under-resourced. You may be comparing yourself to a frog in boiling water - the heat has built up so slowly that you haven’t noticed the extra-long days becoming the norm. You may feel on the edge and trapped in the very job that you’ve spent years working towards. Here’s the problem, frogs only have two choices; stay and be boiled alive, or jump out of the pan. The good news is that you are not a frog. You have many more choices than you think you do. You don’t have to quit, and nor should stress and burnout be inevitable. It is possible to be master of your own destiny, to craft your work life and career so that you can thrive even in the most difficult of situations. There are simple changes you can make which will make a huge difference to your stress levels and help you enjoy life again. Your host is Dr Rachel Morris, GP turned Executive Coach and Specialist in Resilience at Work who knows what it’s like to feel like an exhausted frog. In the podcast, she’ll be talking to friends, colleagues and experts all who have an interesting take on resilience for clever people in high-stakes, high-stress jobs so that together you can take back control to beat stress and burnout, survive and thrive.