28. Oops! How to handle mistakes
Argh! You made a mistake on a client project (or some other part of your freelance business). Now what? First up, you're not alone. We've all been there. In this episode, Louise shares an embarrassing story of one of her own mishaps and offers 5 steps to take to fix a mistake if something goes wrong on a client project. "The truth is that running a business is full of sticky moments. We’re all figuring it out as we go. We make so many decisions, so we’re bound to go down the wrong path now ...