111: Empowering Therapists: Streamlining Operations for Private Practice Success with Brie Chrisman

In this episode of the Heart-Centered Therapist podcast, host Sindee Gozansky welcomes Brie Chrisman, founder and CEO of BossCo, a virtual operations management company that works exclusively with therapists, to discuss strategies to create sustainable workloads and avoid burnout.  Brie, with over 15 years of experience in project and operations management, emphasizes the importance of having the right systems in place and empowering teams to ensure efficient operations. Whether you’re in solo or group practice, Brie talks about  how to implement effective processes, delegate tasks, and utilize automations, all while keeping a human-first approach. Brie provides practical tips on optimizing therapy practices for better client care and increased profitability. 00:00 Introduction and Guest Introduction 03:10 Brie's Background and Journey 08:44 The Importance of Systems and Operations 14:04 Streamlining Processes for Therapists 22:06 Automation and Delegation in Practice Management 28:00 Streamlining Client Onboarding 28:47 Ensuring Follow-Up and Engagement 29:41 Post-Consultation Communication 33:23 Handling Phone Inquiries Efficiently 35:50 Empowering Your Team 40:15 Building a Supportive Company Culture 46:42 BossCo's Offerings and Services 54:22 Final Thoughts and Encouragement   Check out Berries: https://heyberries.com/heart-centered Use Discount Code: Sindee50 for $50 off your first month Connect with Brie: Freebie: https://mailchi.mp/1a6afabcaa17/boss-co-favorite-tools-hct https://heybossco.com https://instagram.com/hey_bossco https://www.linkedin.com/in/brie-chrisman Connect with Sindee: Visit my website: https://heartcenteredtherapistpodcast.com/  Join the Heart-Centered Therapist Community FB group: https://www.facebook.com/groups/478651669638167 Instagram: https://www.instagram.com/heartcenteredtherapist/ Shop Mental Health Threads: https://mentalhealththreads.etsy.com Interested in realigning your own practice to be more heart-centered? Join Sindee on her podcast by signing up for a Therapist Alignment Session. This brief, 15-30-minute conversation is a unique opportunity to re-align with your heart-centered approach, both in your client interactions and in the development of your practice. Whether you're at the beginning of your career or an experienced therapist, these sessions are designed to help you gain clarity on specific issues you're facing. Sign up for your Therapist Alignment Session here: https://calendly.com/heartcenteredtherapistpodcast/therapist-alignment-session Want to be a guest on the podcast? Email Sindee: hello@hctpodcast.com For more information on the Couples Therapy Mentorship Group, email me at hello@hctpodcast.com      

Om Podcasten

A Simple Therapy Podcast is where real conversations and soulful insights meet the work of healing—for therapists, mental health professionals, and anyone on a growth journey. Created by a licensed therapist, supervisor, and mentor, each episode blends professional insight with personal honesty. You'll hear solo reflections, therapist education, guest interviews, and mental health journeys that speak to what it means to be human—in and out of the therapy room. Whether you're looking to strengthen your clinical skills, support your own healing, or grow a heart-centered private practice, this podcast is here to support you. 🎙️ We talk about: Therapist life: burnout, imposter syndrome, boundaries & self-care Clinical education and tools for effective, ethical practice Supervision, mentorship & therapist identity Mental health stories, education & advocacy Private practice tips & building a sustainable career This isn’t just a podcast—it’s a space for honest dialogue, shared growth, and compassionate connection. Because whether you're the therapist or the client—we’re all human here. Let’s keep it simple… and keep showing up.