S2. E1. - Collaboration in a CX / UX role
Yay! We're back! We had a short hiatus, but season 2 is here with a bang. This week we're talkin' bout Collaboration: how to work with different departments towards a goal. In this episode, we'll cover: How to start relationship-building (especially if you're remote!) • What kinds of departments we should be speaking with • How to set up regular communication • What roadblocks you might come up against • Why collaboration is especially important if you're working in customer comms Links to recommendations: • The day-to-day life of this UX writer at Capital One - https://medium.com/capitalonedesign/how-i-work-as-a-ux-writer-2b4312b01fa0 • User Guiding tool for putting together user guides within products – https://userguiding.com/ • The event Branka went to by 2aT - http://2atstartup.com.au/ • Girl Friday IP - https://www.girlfridayip.com/