Internal Comms with Amanda Atkins (Slack) and Shannon Schiltz (a16z) on 4B with Margit #3
Amanda Atkins, who leads Internal Communications & Culture at Slack, and Shannon Schiltz, who heads up HR & People Practices at a16z, talk internal comms with Margit. They break down the basics — When do you need an internal comms function? Where should it report? Is it actually different from external comms — and share advice for the toughest parts of the job, including how to handle layoffs, divisive political issues, negative employee reviews on Glassdoor, and leaks.