Prioritising User Voice to Drive Product Development at Dext | Sabby Gill

Today I’m speaking with Sabby Gill, CEO of Dext. In this episode, we talk about . . . Sabby discussed his first 10 months as CEO of Dext and the changes he has implemented Sabby has been getting out to see accountants, bookkeepers and attending trade shows and regional shows. He has been listening to user feedback to better understand partners' needs. He wants to really focus on what partners are asking for. He has prioritised requested features like “Multi-account management” which allows you to manage multiple businesses or practices under one email address, enabling you to easily navigate between your business accounts from within your Dext account. https://help.dext.com/en/s/article/multi-account-management  Developed an expenses module that users had requested Dext shall be setting up regional advisory boards to get input from influential accountants and bookkeepers and a temperature check from the community. Dext will be launching a Chrome extension called the “Dextension” at Sydney Xerocon ‘23 to better integrate Dext and Xero. It’s  currently in beta - read more here : https://help.dext.com/en/s/article/how-to-use-the-dextension-browser-extension  The Dext Extension will provide new features like quicker navigation between the apps and improved data visibility   Read more at https://heathersmithsmallbusiness.com/blog/ From here, I suggest you join the Xero Mastermind group on Facebook for advanced conversations around the ecosystem. I suggest you  subscribe to the informative Accounting Apps newsletter which gives you a great overview of the ecosystem space.  I encourage you to connect with me on LinkedIn and subscribe to the Cloud Stories podcast.

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Heather Smith interviews special guests from the AccounTech ecosystem. Explore how accountants and bookkeepers can optimally use Accounting Apps amd Accounting Technology in their practice and their clients business. Your host, Heather Smith, is obsessed with the power of effective automation, integration, accounting technology and App Advisory. Join her and expert guests as they share their stories from this exciting world. Connect with HeatherSmithAU on your favourite platform. Cloud Stories is suited to Management Accountants, Accountants, Bookkeepers, Developers, Cloud enthusiasts, data experts, Virtual Chief Financial Officers VCFO, advisors and business people who are keen to learn about online cloud business solutions and platforms, that connect with Xero, MYOB and/or QBO and the associated community stories. An independently produced podcast.