S2: Episode 18: Dealing with Customer Complaints

Achieve with Me is back! Welcome back to Season 2. Achieve with Me is aimed towards ambitious women who are keen to get ahead at work and want the confidence to achieve that next promotion! That dreaded topic!  We've all been in a situation before where a customer complains and we are so caught off guard we don't know how best to deal with it. I'll share some crazy statistics around complaints at work, and share some key tips on how to resolve it with a great outcome for all parties. I hope you enjoy the episode! Check out the blog version of this episode to keep track of the tips, and make sure you subscribe to my newsletter while you're there! Follow me on Instagram & keep in touch about what you'd like more episodes on!

Om Podcasten

Achieve With Me is a podcast focussed on empowering ambitious women to build their confidence so they can progress in their careers! As a Confidence Coach, I ensure all episodes are linked to my 3 key pillars; Mindset, Confidence & Communication. We’ll cover super common workplace challenges, such as overcoming imposter syndrome, dealing with a tricky manager and working on your communication style to help public speaking feel easier. If you’re ambitious, but sometimes struggle with confidence or self-worth, this is for YOU. Whether you’re in a new role or have your sights set on getting to the C-Suite, you’ll find plenty of tools and techniques in this podcast.