Mind your Language!
What does the vocabulary we use have to do with our ability to manage organisations? Well, as it turns out, tremendously! Unless we can make detailed predictions about our organisation, there's a considerable possibility the language we currently use create inappropriate conditions, and false expectations on what can be accomplished. We should make sure to choose language with care. My thinking and content in this area is influenced by the following sources: - Linguistic Relativity - Beyond Process Management - Klara Palmberg - Dave Snowden - 7 Rules for Positive, Productive Change - Esther Derby - Range - David Epstein - Radical uncertainty - John Kay & Mervyn King