Empowering Teams: Fostering Autonomy and Accountability with Mariano Oliveti and Erica Menendez
Dive into the intricacies of empowering teams with Justin Thatil, Mariano Oliveti and Erica Menendez. They unravel the ties between trust, psychological safety, and the overarching impact on organizational morale and performance. Major Discussion Points: Analogies & Metaphors in Team Dynamics Concept of kick-starting a team. Driving metaphor: Same route, varying challenges daily. Trust in Teams Importance and fragility of trust. Danger of general punitive measures after one team's misstep. Rules, Guardrails, & Accountability Establishment and reassessment after failures. Relationship between autonomy, self-accountability, and psychological safety. Negative spiral from lack of psychological safety leading to a command-control environment. Concept of Experimentation "Fail fast, cheap, and forward." ROI of experimentation and organizational risk tolerance. Differences in approach for predictable vs. unpredictable industries. Journey of Empowerment The long process built on trust and time. Dynamics of teams slowly evolving as trust develops. Mentioned in this Episode: Failing Well with Dr. Amy Edmondson Listen to Mariano, Erica and Justin in a recent episode! Podcast Ep 249. Coaching vs. Mastering the Details with Mariano Oliveti and Erica Menendez Want to Learn More or Get in Touch? Visit the website and catch up with all the episodes on AgileThought.com! Email your thoughts or suggestions to Podcast@AgileThought.com or Tweet @AgileThought using #AgileThoughtPodcast! Share These Tweets! “Self-Accountability begins with Self Awareness” — Mariano Oliveti “Empowerment through trust and autonomy takes time” – Erica Menendez