The Limits of Chatbots and NLP in Financial Services - With Paul Barba of Lexalytics
Our guest this week, Paul Barba, heads up AI efforts at Lexalytics. I visited their headquarters as part of our AI in Montreal piece we released about 2 years back. Paul speaks with us about how NLP can layer value on top of conversational interfaces, as well as the limits of chatbots and NLP in finance. For more on what NLP can and can't do in business, be sure to download our 9-page guide, Unlocking the Value of NLP in Business, at emerj.com/nlp1.