AI Today Podcast #050: Enhancing Experiences with AI – Interview with Tom Edwards, Epsilon Agency
We all know that AI and cognitive technologies are enhancing many different industries and providing significant ROI for early adopters. However, AI is also providing benefit in improving our various experiences in life. In this podcast, Cognilytica analysts Kathleen Walch and Ronald Schmelzer interview Tom Edwards, Chief Digital & Innovation Officer at Epsilon Agency, who share insight into how AI is impacting marketing, customer experience, and more. He also shares how the "Pixar Theory" fits into the general vision of technology adoption and how as a culture we've come to accept AI in our daily lives.