186 - Jonathan Sutter, Sr Director - J.D. Power Rankings
This week: Jonathan Sutter, Sr Director - New J.D. Power Airline Rankings; Congratulations to Ben Baldanza, 2023 recipient of the Joseph S. Murphy Award for service to industry. FAA redraws high altitude route maps; SWA adds USB outlets, bigger bag bins; Vanessa Hudson named Qantas CEO; Listener input: A request for more interview push-back; Local flight subsidies.