How to Keep Cool in a Tough Moment: A self-defense expert breaks it down

Possibly our most-useful episode ever. A listener asked: How do I remain cool when calling insurance companies?We called a self-defense teacher—because self-defense is more than hitting and kicking. It's standing up for yourself, using your words.

Om Podcasten

An Arm and a Leg is a podcast about why health care costs so freaking much and what we can (maybe) do about it. If you’ve ever been surprised by a medical bill, you’re in good company. But as our team of seasoned journalists has learned from years of reporting — you’re not always helpless. We don’t have all the answers, but we’ll offer you tools and big picture insights with plenty of humor and heart.  An Arm and a Leg is co-produced with KFF Health News and distributed in partnership with KUOW. You can support An Arm and a Leg by donating at armandalegshow.com/support/ Show Credits: Created, hosted, and produced by Dan Weissmann with senior producer Emily Pisacreta and engagement producer Claire Davenport, edited by Ellen Weiss. Audio wizard: Adam Raymonda. Music is by Dave Weiner and Blue Dot Sessions. Bea Bosco is our consulting director of operations. Lynne Johnson is our operations manager.