Remote Access Scams: The "helpful" hijackers hiding in plain sight…

We’ve all had a problem solved on the end of a tech support line. So when Vicki receives a call claiming to be from one of the biggest companies in the world, of course she hands over control of her phone.  This ‘help’, however, turns out to be a hijacking. But it doesn't have to play out like this. There are ways to flip the script - to scam the scammers - and even to entertain millions while you do it…. Anatomy of a Scam is hosted by Deborah Knight and features: Vicki Smith James Roberts - General Manager of Group Fraud Management Services at CommBank David Lacey - Managing Director, IDCARE  Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander Kitboga Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject. See omnystudio.com/listener for privacy information.

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Australia faces an epidemic of scams, a daily barrage of dodgy texts, phone calls and emails from anonymous cyber criminals and con artists, domestic and abroad. And in this new era of Artificial Intelligence, scams are more scam-ouflaged than ever before. Financial losses are mounting but the true cost of scams amounts to more than lost dollars, with emotional damage inflicted on individuals, families and businesses. Law enforcement authorities concede we cannot arrest our way out of this problem; education is key. Understanding how scammers target us with methods old and new, aided by cutting-edge technology, is the first step towards recognising a scam in the wild and taking the necessary steps to stop it. Episodes feature experts in cyber security and law enforcement, as well as real scam victims who share their personal experiences in a bid to warn others.  Hosted by Deborah Knight and Trevor Long, Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank safe with services that help protect you from scams and fraud. Remember: Stop, Check, Reject.