Mastering Difficult Conversations with Sheila Heen, Deputy Director of the Harvard Negotiation Project at Harvard Law School

Mastering difficult conversations involves going beyond your own perspective to understand what each person in the conversation sees, feels, and leaves unspoken. Sheila Heen and I discuss how. Download the application guide: Here's what we cover in this episode: - The three layers of a difficult conversation - What workplace problems often originate from - Why owning your contribution to the problem up front is the best way to avoid the blame game - How to prepare to have a difficult conversation - Why having difficult conversations isn’t a bad thing Special thanks to our sponsor BELAY for offering an exclusive resource called Power of Productivity. In this resource, you will learn how to refocus and implement efficient strategies so you can get back to what you do best. Get your free resource today. We want to get to know you better! Please take a few minutes to tell us about yourself by taking our audience survey. ____________ Where to find Andy: Instagram: @andy_stanley Facebook: Andy Stanley Official Twitter: @andystanley YouTube: @AndyStanleyOfficial See for privacy information.

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A conversation designed to help leaders go further, faster. Rooted in providing practical advice for both emerging and veteran leaders, the Andy Stanley Leadership Podcast equips leaders with the necessary tools for continuous improvement and lasting impact. One of Forbes' 6 Leadership Podcasts To Listen To and recognized as one of the Best Leadership Podcasts To Stay in the Know for CEOs by Industry Leader Magazine. Andy Stanley is a pastor, communicator, author, and the founder of North Point Ministries in Alpharetta, Georgia. For additional information, visit