EP 192 – Rajiv Malhan – Head of Strategic Projects & Business Transformation at Aditya Birla Sun Life Insurance – If You Are Not Able to Touch Base With Your Customer Then You Are Going Out

The Asia InsurTech Podcast spoke with Rajiv Malhan, the Head of Strategic Projects and Business Transformation at Aditya Birla Sun Life Insurance, about customer expectations today and how insurers can pleasantly surprise customers by predicting their wants and needs.  Here is the transcript of our conversation. Michael Waitze  0:04   Hi, this is Michael Waitze and […]

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Asia InsurTech Podcast is the only Asian insurance-focused podcast that gives Asian InsurTech Entrepreneurs, Thought Leaders and Investors a platform to present and discuss how technology is helping reshape the insurance industry. We tell the stories behind the most innovative organisations in the insurance space and introduce the people behind them. Asia InsurTech Podcast is the platform for exploring and discussing insurance technology innovation in the region. We delve deeply into what is being done in Asia to innovate and accelerate the insurance industry.