Episode 50 with Jon Kolko on Design Thinking & UX Research Analysis
Show highlights: - Sense-making and user research synthesis - How to find hidden insights in the research data you collect - Avoiding product backlog rot by simply reacting to things you hear about from customers - Steps to take for a better UX research process - Doing UX, research and sense-making better with product management - Should UX researchers be doing design too? - How to get into (or better at) UX, research and design