Automation Unplugged Episode #136 feat. Josh Willits, President of Portal
With over 16 years in CI industry, Josh got his start in AV by selling speakers online out of his college dorm room. He spent years running operations at an integration firm before taking on the role of Director of Operations at Jetson Systems, a Crestron CSP. Later in 2012, he founded Invenshare, a website for dealers to buy, sell, and trade excess inventory, before merging his business with SupplyStream two years later. After the merger, Josh helped rebrand the company that is now known as Portal and was part of their turnaround in 2019, where they shifted business models into a subscription based SAAS model. Portal has also won multiple industry awards for customer service thanks to their Dealer Happiness team. Recorded live on Wednesday, September 9th, 2020, at 12:30 p.m. EST.