Heroes of IT – Jennifer Courtnell on Accelerating MSP Efficiency with Automox, E15

In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.

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Go from monotonous to autonomous IT operations with this series. Hosts from Automox, the IT automation platform for modern organizations, will cover the latest IT trends; Patch Tuesday remediations; ways to save time with Worklets (pre-built scripts); reduce risk; slash complexity; and automate OS, third-party, and configuration updates on all your Windows, macOS, and Linux endpoints. Automate confidence everywhere with Automox.