Bar Chat: Hospitality With A Capital H

Joey Medrington and Pippa Guy share some gold on what great hospitality involves and how to maintain great service in this ever-changing climate.IN THIS EPISODE: - How to welcome guests like a pro.- Tips for connecting with guests when contact is limited.- The customer journey and maintaining high quality service throughout. USEFUL LINKS: Learn how to stand out with amazing customer service here. CONNECT WITH US ON:Facebook: https://www.facebook.com/DiageoBarAcademyInstagram: https://www.instagram.com/diageobarac/Website: https://www.diageobaracademy.com/en_zz/You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

Join host Tristan Stephenson as he chats to some of the biggest and best names in the industry. From the finer details of spirits and cocktails to the latest trends and movements sweeping the bar industry around the world. You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.CONNECT WITH US ON: Facebook: https://www.facebook.com/DiageoBarAcademy Instagram: https://www.instagram.com/diageobarac/  Hosted on Acast. See acast.com/privacy for more information.