Gabriel Figueroa, Administrator and COO of Manhattan Reproductive Surgery Center
This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Gabriel Figueroa, Administrator and COO of Manhattan Reproductive Surgery Center. Here, he discusses the significance of organized scheduling and its positive impact on both patients and staff. Gabriel also addresses strategies for mitigating patient dissatisfaction and emphasizes the importance of transparency with patients in all aspects of care.