EP5: Becoming A True Agile Leader(tm) - Mistakes That Traditional Managers Commonly Make – Their Processes are Bogging them down and they are not open to change!
Traditional managers are married to their processes. True Agile leaders INSPECT AND ADAPT all processes, always. This Podcast examines what it looks like when front-line employees are forced to torture their customers with outdated and/or over-burdensome processes that do not serve the customer, the employees or the organization as a whole.