Resilience in Tourism - Sandy Borowsky

Sandy Borowsky, the owner of Starr Bus Charter and Tours, offers insights from her extensive journey in the tourism sector. Sandy highlights the innovative services provided by Starr Bus Charter and Tours, discussing the attention to detail and strategic planning ensure clients enjoy memorable, trouble-free tours. As a third-generation entrepreneur, Sandy unfolds the challenges and rewards of sustaining a family legacy and her aspirations for future generations. Delving deeply into their company's culture, Sandy emphasizes the importance of creating memorable experiences for their clients, employing committed individuals, and cultivating a sense of family among all staff. She also sheds light on how they took over another company's tour division, demonstrating how a win-win situation augmented opportunities for their staff. In the concluding segment, Sandy reflects on her company's rebranding journey and the emotional ties linked with ownership, and she provides insights into what the host terms a 'virtuous cycle' - implying that giving back and aiding others in fact enhances the person's own growth and development. Listen in to this heartening conversation imbued with business wisdom and heartfelt sentiment. About Sandy Borowsky: Sandy is the Owner of Starr Bus Charter & Tours. Her responsibilities include overseeing Starr’s Tour division, the College Break Bus program as well as Marketing for the company. During her tenure at Starr she has worked in most every area of the company. Sandy also plays important roles in industry organizations such as the Pennsylvania Bus Association where she sits on the board as well as serves on the executive committee and chair of the nominating committee. She is also active with the American Bus Association, International Motorcoach Group, and the Greater Northeast Motorcoach Association. About Our Sponsor: Haefele Flanagan (HFCO) is a full-service accounting firm that’s been serving clients since 1967. Not your typical accounting firm, HFCO’s services extend well beyond tax and audit to include valuation services, strategic and succession planning, leadership development, and more. When you work with Haefele Flanagan, we help you realize your long-term goals. Please visit them at www.hfco.com. About the Host: Dave Bookbinder is the person that clients reach out to when they need to know what their most important assets are worth. He’s a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.    Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He’s on a mission to change the conversation about how the accounting world recognizes the value of people’s contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company’s most valuable asset.” 🔸 Grab Dave’s #1 Best-Selling Books: The New ROI: Return on Individuals  & The NEW ROI: Going Behind The Numbers 🔸 Connect with Dave on LinkedIn  🔸 Connect with Dave on FaceBook 🔸 Follow Dave on Twitter 🔸 Check out www.NEWROI.com for more. 💡  Want to share your insights with the business community? Message Dave to learn how you can be a guest on Behind The Numbers. https://linktr.ee/BehindTheNumbers 🔹 Check out more of Behind The Numbers on YouTube 🔹 Check out more of Behind The Numbers on RVN Television Please share this podcast with your friends and subscribe to keep up with the latest episodes. Drop a review and rate the podcast so that others might find it. To do so, here are the simple instructions: Open Apple Podcast App. Go to the icons at the bottom of the screen and choose “search” for Behind The Numbers with Dave Bookbinder Podcast Click on the SHOW, not the epis

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Behind The Numbers – Uncovering What Truly Drives Business Success You’ve heard the saying, “You can’t manage what you can’t measure.” In business, everything is driven by numbers—performance, valuation, and strategy. But the real story? It happens Behind The Numbers. Hosted by Dave Bookbinder, a business valuation expert and best-selling author, Behind The Numbers goes beyond spreadsheets and financial statements to explore what truly matters in business. In each episode, Dave sits down with CEOs, entrepreneurs, and industry leaders to uncover the strategies, leadership insights, and hidden factors that impact business valuation, growth, and long-term success. Whether you’re a business owner, CEO, finance professional, or aspiring entrepreneur, Behind The Numbers will change the way you think about what makes a business truly valuable. Perfect for: CEOs and business owners looking to understand their company’s true worth Entrepreneurs and leaders seeking actionable strategies for growth Finance professionals interested in deep dives into business valuation and performance Anyone curious about the real drivers of business success About Dave Bookbinder: Dave has spent his career helping businesses understand their true value—beyond just the numbers. As a valuation expert, he works with companies of all sizes to assess their worth, intellectual property, and financial strategies. But his mission goes even deeper: to shift the conversation about how businesses value their most important asset—people. Dave is the author of three best-selling books: 📖 The NEW ROI: Return on Individuals – The definitive book on the impact of human capital in business. 📖 The NEW ROI: Going Behind The Numbers – A deeper dive into the unseen factors driving business success. 📖 A Valuation Toolbox for Business Owners and Their Advisors – A practical guide to understanding business valuation and preparing for a successful future. Join the Conversation: Past guests include industry leaders, bestselling authors, and top executives who share their expertise and insights on topics ranging from leadership and entrepreneurship to finance and human capital. Want to be a guest? Connect with us here: https://linktr.ee/BehindTheNumbers Have a topic you’d love to hear us cover? Send your suggestions our way! 🎧 If you find value in our content, subscribe, rate, and review to help others discover Behind The Numbers! 📌 New episodes drop every Tuesday —subscribe now so you never miss an episode! Learn more at https://www.NEWROI.com