Think Human, Act Human, Be Human: Leadership Insights with Thomas Gelmi

Welcome to another episode of Behind the Numbers, where host Dave Bookbinder explores the crucial role of leadership in business success. In this episode, Dave is joined by Thomas Gelmi, an executive and leadership coach and best-selling author, who brings over 20 years of experience working with leaders globally from his base in Switzerland. Thomas shares his journey from a diverse career background, including his time with Swissair, to his current role as a leadership expert. The discussion delves into the significance of human-centric leadership, emphasizing the mantra "think human, act human, be human," and how it can transform organizational culture and drive profitability.     Throughout the conversation, Thomas provides practical insights on cultivating trust, psychological safety, and a positive workplace culture. He also highlights the importance of recognizing and celebrating employees' achievements as a strategy for enhancing engagement and productivity. Listen in to discover how small, intentional actions can lead to significant shifts in leadership effectiveness and organizational value. Don't miss the opportunity to learn from Thomas's unique perspective, as he ties leadership lessons to his experiences in the aviation industry. About Thomas Gelmi  Thomas Gelmi has been a trusted advisor to leaders and their teams for more than two decades. His programs, which have attracted roughly 10,000 participants from nearly 90 countries, reflect his adaptability and appeal across cultures and industries. Thomas works in four languages, and his clients range from global corporations to SMEs and private individuals worldwide. Thomas draws on an extraordinary biography with exciting milestones. Besides his many years of professional experience in working with leaders and holding various management positions, he spent many years with Swissair, the former Swiss national airline. In the worldwide leadership and training of cabin crew, and in contact with international customers at 30,000 feet, he experienced first-hand how important a high level of personal and interpersonal competence is for effective human interaction.  Thomas is a bestselling author of several books, among them BREAKTHROUGH, What Cabin Crew can teach you about Leadership, Teamwork and Customer Contact, and THE COACHING CODE,  Practical tips for cracking the code and building a successful Coaching Business. Based in Switzerland, with a home near Zurich, Thomas works with leaders all across Europe and regularly in North America, Asia, Africa and Australia. His clients include global corporations as well as SMEs and private individuals. Connect with Thomas: https://gelmi.coach/ http://ch.linkedin.com/in/thomasgelmi About the Host: Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. He’s a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.  Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He’s on a mission to change the conversation about how the accounting world recognizes the value of people’s contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company’s most valuable asset.” 🔸 Grab Dave’s #1 Best-Selling Books: The New ROI: Return on Individuals  & The NEW ROI: Going Behind The Numbers 🔸 Connect with Dave on LinkedIn  🔸 Connect with Dave on FaceBook 🔸 Follow Dave on Twitter 🔸 Check out www.NEWROI.com for more. 💡  Want to share your insights with the business community? Message Dave to learn how you can be a guest on Behind

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Behind The Numbers – Uncovering What Truly Drives Business Success You’ve heard the saying, “You can’t manage what you can’t measure.” In business, everything is driven by numbers—performance, valuation, and strategy. But the real story? It happens Behind The Numbers. Hosted by Dave Bookbinder, a business valuation expert and best-selling author, Behind The Numbers goes beyond spreadsheets and financial statements to explore what truly matters in business. In each episode, Dave sits down with CEOs, entrepreneurs, and industry leaders to uncover the strategies, leadership insights, and hidden factors that impact business valuation, growth, and long-term success. Whether you’re a business owner, CEO, finance professional, or aspiring entrepreneur, Behind The Numbers will change the way you think about what makes a business truly valuable. Perfect for: CEOs and business owners looking to understand their company’s true worth Entrepreneurs and leaders seeking actionable strategies for growth Finance professionals interested in deep dives into business valuation and performance Anyone curious about the real drivers of business success About Dave Bookbinder: Dave has spent his career helping businesses understand their true value—beyond just the numbers. As a valuation expert, he works with companies of all sizes to assess their worth, intellectual property, and financial strategies. But his mission goes even deeper: to shift the conversation about how businesses value their most important asset—people. Dave is the author of three best-selling books: 📖 The NEW ROI: Return on Individuals – The definitive book on the impact of human capital in business. 📖 The NEW ROI: Going Behind The Numbers – A deeper dive into the unseen factors driving business success. 📖 A Valuation Toolbox for Business Owners and Their Advisors – A practical guide to understanding business valuation and preparing for a successful future. Join the Conversation: Past guests include industry leaders, bestselling authors, and top executives who share their expertise and insights on topics ranging from leadership and entrepreneurship to finance and human capital. Want to be a guest? Connect with us here: https://linktr.ee/BehindTheNumbers Have a topic you’d love to hear us cover? Send your suggestions our way! 🎧 If you find value in our content, subscribe, rate, and review to help others discover Behind The Numbers! 📌 New episodes drop every Tuesday —subscribe now so you never miss an episode! Learn more at https://www.NEWROI.com