Penn Mutual's Liz Heitner on performance management that actually works

Only 2% of CHROs think their performance management system truly inspires employees to improve. Liz Heitner, CHRO at Penn Mutual, understands why and shares how to change that. We dive into how Penn Mutual leaders have transformed their approach, resulting in a performance success program that actually works – and employees enjoy. She candidly shared lessons learned, how to manage imposter syndrome, and what she’s learning from Tik Tok. Don’t miss the company culture event of the year! Enter the code "Better" and get $200 off the Great Place To Work For All Summit: For All Summit 2025 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Penn Mutual's Liz Heitner on Effective Performance Management | Great Place To Work®

Om Podcasten

Better is a podcast series from Great Place to Work, the global authority on workplace culture. Each episode offers tips, strategy, and advice from executives at Certified companies that make their workplace culture a top priority, because they know it’s ultimately better for their people, better for business, and better for the world. In each episode, host Roula Amire chats with business leaders from some of the world’s best workplaces to learn more about the tools companies need to become better by focusing on the business case—and the results—that come from putting people first. Learn more at greatplacetowork.com