2. Lessons from SuperVax with Dana Nelson-Peterson

In our second episode of Better Never Stops, Virginia Mason Institute Senior Partner Melissa Lin interviews Dana Nelson-Peterson, Vice President of Nursing Operations at Virginia Mason Franciscan Health, who shares what happens when you trust a management system and improvement process to solve your toughest challenges. Dana shares her story of leading a critical part of Virginia Mason’s Covid response.

Om Podcasten

Join us for inspiring conversations with healthcare leaders and improvement experts. Virginia Mason Institute partners with organizations and executive leadership teams to develop and adopt a patient-centered management system to dramatically improve quality, safety and efficiency – with the goal of enabling and supporting the creation and evolution of a sustainable culture of continuous improvement. We seek to help organizations dramatically elevate the patient experience, eliminate waste and sustain excellence long-term.