Webinar | Leadership Through Crisis Interview Series – Gary Kaplan and Chris Backous

The first webinar in our “Leadership Through Crisis Interview Series” featuring Virginia Mason CEO, Gary Kaplan, interviewed by our Senior Transformation Sensei Chris Backous. Learn about Gary’s perspective on responding to the COVID-19 crisis including: New ways of working and new ways of leading New ways of real-time problem-solving and effective communication for leadership Capturing learnings, promoting innovation and retaining improvements Building resilience through a systems approach Preparing for permanent changes and an uncertain post-COVID-19 future

Om Podcasten

Join us for inspiring conversations with healthcare leaders and improvement experts. Virginia Mason Institute partners with organizations and executive leadership teams to develop and adopt a patient-centered management system to dramatically improve quality, safety and efficiency – with the goal of enabling and supporting the creation and evolution of a sustainable culture of continuous improvement. We seek to help organizations dramatically elevate the patient experience, eliminate waste and sustain excellence long-term.