Creating a great client experience before the sale

As a service provider, you’ve probably spent a lot of time thinking about the client experience you deliver after someone has bought something from you. But have you thought about the experience you’re providing your prospective clients before the sale? Or about how you want them to feel before they sign on with you? In this episode, I talk about why I decided to start viewing my marketing and lead generation as part of my client experience and about what that perspective shift changed in my business. I share how it brought me more ease with my marketing, better conversations and conversions and a business that feels more aligned overall.    Learn more about Ashley’s Simplified Services Intensive   Learn more about Ashley: https://www.ashleygartland.com/   Connect with Ashley on Instagram: https://www.instagram.com/ashleygartland/

Om Podcasten

Ashley Gartland isn't your typical business coach. She cares more about creating time freedom for you than she does about helping you do more or hustle harder or scale faster. And on Better Than Big, she's bringing you transparent conversations with real small business owners who've figured out how to run simple, sustainable businesses that match their definition of success and free up their time for what's most important. In each conversation, Ashley and her guests explore the shifts they've made to their services, schedule, systems, team and personal habits so they can work less and live more. They talk about the decisions they’ve made, the things they’ve said no to and the choices and tradeoffs they’ve weighed to create a business that deeply serves their life and provides them with time for their families, health, personal development, hobbies and more. To learn more about the podcast, visit www.ashleygartland.com/podcast.